i got 3 nights free
Sometimes doo-doo happens on your vacation that's beyond your control and management needs to step up but how. I plan a lot of trips and sometimes things simply do not go as planned or I did not received what I paid for.
Sunset Jamaica Grande - I booked the resort and even though they assured me the renovation was completed it wasn't. I was greeted with half the resort in yellow tape, no child care, and tons of workers. I listened to other guests whine, bitch, berate and moan, but not me. I nicely explained to the manager than I would like the courtesy/free and opportunity to return and enjoy HIS (lika im own it:-) beautiful and lovely resort once it's completed. He offered me 4 days, which is 3 nights. I nicely asked, did you mean 4 nights, to which he smiled and said yes ma'am. Now I have 5 days, add a few and I am up to a week.
Wait, I have to use this within a year but I have other plans. I called and explained that I was expecting. They congratulated me and graciously offered to extend the time. Yes, I was expecting, the mail to be delivered as it does everyday. I do not care what TA said, I did not lie:-)
I have gotten my vacation time, a week, back in Mexico, along with credit$ from cruise I have taken. Ask for the opportunity to return to enjoy the vacation you planned but be reasonable. Ask people that are in the position to say YES.
HOW DO YOU HANDLE THIS SITUATION?