[rastagirl777]

Some airlines charge you to book on the phone (i.e., American).  I book all my air travel online - for me and for my crew - and we're flying at least once a month.  For Jamaica though, since I use frequent flyer miles I take a look at the flight they have available for redemption (which are seldom good flights) then hub gets on the phone with the airline - it seems the agents on the phone have more "access" to the better flights that accomodate our needs.

Jamaica is the only trip I book more than 30 days out as well.  We're already booked for our winter trip, the earliest ever.