Wasn't me Wit. I had the same feelings Himself had when I read that tome of a trip report. Negril is a small town and even tourists get a "rep" there. Nuff said.
"Had problems with both the water pressure and the AC working. Seriously, there wasn't even enough to take a shower most days."
When were you there? Because in February, and continuing on up until today, the West End has been experiencing some serious water issues. In February when the place was packed with tourists we all expect this (all of us living deep west way at least) that our pressure will drop to non-existence at some point. But the water issues have been pretty bad up into the residential areas there throughout, despite the recent rains. Its an infrastructure problem for sure.
Most resorts (if not all?) have large water tanks and as a guest there would not realize to the full extent what the water problems really are. Maybe NE's tanks were broken or they didn't have enough storage that you got the brunt of what we were feeling those last days I was on island - where we had NO water coming out of the tap. Since I've left the problem has improved and then deteriorated. My neighbors are still bathing out of 5 gallon buckets because even with a tank not enough pressure to take a shower. Not good. The "new" water system (its not even 20 years old) is becoming obsolete due to all the new construction/development in the last 10 years.
So - while I believe someone should have talked to you at Negril Escape about this, if you were indeed there the first or second week of February there was probably nothing they could have done (well...I did see The Caves get a water delivery once during that time, I guess NE could have done that...)
Its those kinds of things that help one remember that they are visiting a developing country no matter how developed it might "seem".