[sammyb]

I flew with them in the early stages and swore never again....they tried to leave me stranded in Jamaica told me to come back three days later for a flight, no meals no hotel no nothing...I acted a fool and was sent to RIU it was a complete and total mess I had to fight for a refund....but as they say never say never....fast forward about two years and here lately it's who I mostly use for Ja flights, so far so good, and even with the bag fees (you have to travel light) it's still about $150 less than other airlines and they get me into Mobay early, even the Kingston flights are much better than the other airlines.  I would say have an open mind, and make sure you add up all fees before you book.  Carry on I believe is $45, checked bag $40 and you are only allowed 40 pounds.  I don't pay for a seat and I have always gotten what I wanted, just asked nicely.  Oh, ask for a cup of ice and just suck on, that it's free =)  And yes, their website is most always less than say travelocity.com.  Good luck!